Company ReviewWildlife X Team

16 min read| Updated for March, 2019

Wildlife X Team is a growing company with knowledgeable and friendly technicians who work hard to keep customers happy with their work and will meet all your wildlife needs along with a variety of other services. They take wildlife removal seriously and are committed to providing quality work.

16 min read| Updated for March, 2019

OVERALL RATING
4 stars
RELIABILITY
4 stars
FEATURES & SERVICES
4.5 stars
CUSTOMER SERVICE
4.5 stars
COST
3.5 stars

Our Review


As a newer company, Wildlife X Team is pushing to be an all-in-one fix-it company providing a wide range services such as wildlife removal and pest control all the way to roof and gutter repair. This family owned company started about 20 years ago in Keller, Texas. With a total of 25 locations and growing, most franchises are located in the west south central region of the United States.

OUR RATING
4 stars
PROS

Exceptional customer service
Affordable
Quick and efficient
Friendly technicians

CONS

Not consistent in quality of work across all locations due to franchising

Reliability

Wildlife X Team has 20 years of experience in the wildlife removal business and they offer a wide range of services to their customers. The company prides itself on the quality work they provide and servicing you with humane solutions to nuisance wildlife issues. They stay educated and change their techniques accordingly to continue using the best ways to remove pests from your home. Among customer reviews online, Wildlife X Team technicians are praised for being professional and friendly as well as willing to explain the services they are providing. Only a few customers mentioned in their reviews that it was difficult to get their local team to come back out to their location to finish the job.

OUR RATING
4.5 stars
PROS

Wide range of services provided
Thorough inspections

CONS

Not all locations have free inspection
Warranty is unclear

Features & Services Provided

Wildlife X Team provides services for all kinds of wildlife removal including:

  • Raccoons
  • Squirrels
  • Bats
  • Snakes
  • Rodents
  • Coyotes
  • Foxes
  • Skunks
  • And more

They provide services to both residential locations and commercial. For their residential services, Wildlife X Team will restore your attic, clean up your property, and complete additional home services along with wildlife control. Most locations provide a free initial inspection, but not all do. Check with your local branch to see if they do. They do not have a very long warranty on their work. Some customers have stated in online reviews they aren’t sure how long the warranty lasts.

Here is a look into some of the other services Wildlife X Team provides.

Bird Control Services

Wildlife X Team will work to identify the birds on your property and around the area. Using this information, they will provide you with the best bird proofing strategy for you. Being able to identify different species gives a benefit to customers since many birds respond differently to preventative tactics. Because bird droppings can cause health risks, your technician will remove any droppings before installing the appropriate deterrent. Bird control is important not only for better health, but it is also important because birds can cause damage to your home.

Exclusive Wildlife Inspection Report

Wildlife X Team, upon request, will provide an exclusive inspection report that goes into detail about any current or potential wildlife activity at your location. They provide this report to ensure your property is safe and free of wildlife and pests that could damage your home.

OUR RATING
4.5 stars
PROS

Willing to resolve issues customers have had with their service
Technicians work efficiently and quickly

CONS

Inconsistencies with punctuality based on online reviews
Hard to get workers back to property to finish job after first day

Customer Support & Consumer Reviews

Wildlife X Team is highly praised online for their technicians who provide quick, friendly, knowledgeable services to customers for each job and excellent customer service over the phone. Overall, customer reviews online are positive and rave about efficient and good quality work that was done by professional and friendly technicians who meet all expectations.

Punctuality And Professionalism

Most customers stated that not only were the technicians on time, but they also worked quickly and efficiently to stay on schedule. Some locations have better reviews about being punctual than others. Customers have stated that some technicians got pulled to other jobs before they finished, and it was hard to get them to come back.

“The service was on time. My options were explained to me. The work was done without any problems at all. I would recommend them for any pest control problems especially for the removal of honey bees.”

Al S. in Euless, TX

Persistence

Wildlife X Team provided customers with quality work and continues to come back until the problem is solved. If customers had a poor experience and wrote reviews about it, most of the time their problems were resolved by their local branch. Wildlife X Team works hard to keep their customers happy with their experience.

“I am upgrading the review for work quality to 4 stars because they have gone above and beyond to ensure that my problem has been solved. My initial interactions with customer service has left a bad taste but again, they have worked to rectify the problem. I have no problem paying for a service as long as I get the results that I am promised.”

Deborah B. in Arlington, TX

A Word About Reviews…

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

OUR RATING
3.5 stars
PROS

Quality work done for the price
Good value for wildlife removal

CONS

Some customers were surprised with large bills

Cost

It is very difficult to judge the cost of wildlife removal services due to the ranges in severity of the problem, how large the animal is, or specific techniques used. While some customers stated that the cost was reasonable for the quality of work provided, there were some who were surprised at how expensive the job was. It is unclear how many branches provide free initial inspections which raises some concern. However, Wildlife X Team does offer 100% financing up to $100,000. We were able to gain some estimations for common wildlife removal techniques based in Nashville, Tennessee:

Inspection

Wildlife X Team offers free initial inspections, which is a great cost savings compared to many other companies that price their inspections at $100 or more. With this initial inspection, the technician that comes to your home will be able to determine the wildlife causing your problem (if you’re unsure), the severity of the problem, the damage caused, and the best ways to remove the animal and prevent them from coming back. The technician will evaluate your roof, perimeter, garage, and even indoors if deemed necessary.

Trapping

One of the most common methods for removing wildlife. Wildlife X Team starts their trapping at $199, and $99 per additional animal that they need to trap or weren’t aware of from the initial consultation. If you’re dealing with a big problem or infestation, their technicians will also offer bulk trapping for up to 5 animals, which is priced at $399.

Cleanup

Though we weren’t able to get a quote for cleanup, that’s because this portion of your treatment can vary greatly depending on the damage. Many times, technicians will need to complete repairs to ensure an animal doesn’t come back near your home, and these repairs can cost upwards of $1,000 dollars. Otherwise, your technician may still need to remove urine or feces and make sure the area is properly bleached and sanitize to prevent any infections.

Conclusion

Wildlife X Team is a growing company with knowledgeable and friendly technicians who work hard to keep customers happy with their work and will meet all your wildlife needs along with a variety of other services. They take wildlife removal seriously and are committed to providing quality work.