Company ReviewWestern Exterminator

16 min read| Updated for April, 2023

Western Exterminators is a general pest control company that has been in business for 100 years. While it does offer wildlife exclusion services, the animals it will rid your property of is a little more limited than other companies that specialize in such services. Western Exterminators provides pest control for eight states in the Southwest and western part of the U.S. Their technicians are expertly trained in general pest control and wildlife removal. You’ll also find they are friendly, knowledgeable and professional.

16 min read| Updated for April, 2023

Western Exterminator logo
OVERALL RATING
4 stars
RELIABILITY
4 stars
FEATURES & SERVICES
4 stars
CUSTOMER SERVICE
4 stars
COST
3.5 stars

Our Review


Western Exterminators is a sizeable and long-standing pest control company that operates in the Southwest and western part of the United States. They perform animal removal, but the list of critters they cover is not as extensive as some other companies who specialize in the service. You can call the company or email them to set up an appointment. There’s also an online chat option to help you get the information you may need in real-time. Technicians offer several ways to get rid of animals inside your home and on your property, and the methods they use are safe and humane.

OUR RATING
4 stars
PRO

Western is a reliable company with knowledgeable and helpful employees.

CON

Calls are routed through a call center, so they arrange for the local branch that will be servicing you to contact you back and set up an appointment.

Reliability

Overall, you will find customers are pleased with Western Exterminators and the services they perform. Technicians are considered to be very knowledgeable, friendly and professional. They consider the company to be reliable and trustworthy and their services thorough and effective.
You can contact Western Exterminators by phone, email or the online chat feature. In addition to information about their general pest control services, you will find a large amount of material on the website to help you identify and learn about all the types of pests they treat, as well as ways to attempt to get rid of them yourself.

pile of snakes

OUR RATING
4 stars
PRO

Western Exterminators offers a wide range of treatment and removal methods for wildlife.

CON

Because Western is a pest control service first, the list of animals it will remove from your property isn’t as comprehensive as some other companies.

Features & Services Provided

Western Exterminator is a general pest control service, but they do offer wildlife exclusion removal for several animals.
  • Bats
  • Birds
  • Chipmunks
  • Gophers
  • Mice
  • Moles
  • Rats/Other Rodents
  • Squirrels

Wide Range of Treatment Options

Western Exterminators has a wide range of treatment options to get rid of animals on your property. Technicians will inspect your property and figure out where and how the critters are getting in. They’ll also seal cracks and crevices to keep the wildlife from coming back.

  • Bats
    • Western technicians and wildlife removal specialists are expertly trained to get rid of bats. Often times, a colony of bats will take up residence in your attic. You may also find them in other places on your property, like sheds or barns. Technicians will identify the area where the bats are getting inside, block the access points and prevent them returning – as well as get rid of the existing colony.
      In addition to getting rid of bats for you, Western has extensive information on its website to help you know if its bats you’re dealing with, potentially identify the type, and offer suggestions on how to get rid of them yourself.
  • Birds
    • Not only can birds tear up areas of your home, they also bring diseases with them. So, it’s important to get rid of any that are making nests in your gutters, eaves or other areas of your property. Western technicians use a variety of humane ways to make the birds fly away. Spikes will limit the places they can nest. Nets and bird wire can be used to cover up areas where nesting might be attractive. Electronic deterrents will shock the birds. It may cause some discomfort but it won’t hurt them. It will encourage birds to go somewhere else to nest.
  • Chipmunks
    • Chipmunks may be cute, but they can certainly do their fair share of damage to your property. They will easily burrow their way through your yard, and if the group becomes too large, they can cause damage to your patios and decks – causing extensive and expensive damage. Western wildlife removal specialists will take the chipmunks away and recommend ways to keep them from coming back, like getting rid of woodpiles and debris around your home.
  • Gophers
    • Gophers spend a lot of time underground, so you may not know you have a problem until you see the damage they leave in your garden or yard. Much like chipmunks, Western specialists will remove the gophers and tell you things to do on your property to keep them from coming back.
  • Mice & Rats
    • Mice and rats can breed quickly, so you can have a huge infestation before you even know it. To get rid of them, Western specialists will use mechanical rodent traps, snap traps, glue boards, and/or bait stations. Liquid rodenticide can also be used if there isn’t a water source available to them.
  • Moles
    • Moles feed off things that live underground, so they will burrow their way through their yard eating. They can create holes everywhere if you don’t get it under control quickly. Western technicians will work to get rid of the moles on your property, in some cases, extermination may be the only solution.
  • Squirrels
    • Squirrels can work their way inside your attic, walls or basement and cause all kinds of damage. Western removal specialists will find the point of entry, use trapping methods to catch the squirrel and then seal off how it got in, so you won’t have any more squirrel troubles.
OUR RATING
4 stars
PRO

Western Exterminators has a long-standing and loyal customer base.

CON

Some customers have experienced problems with specific branches.

Customer Support & Consumer Reviews

We read through many customer reviews on Consumer Advocate, Google, Yelp and the Better Business Bureau’s (BBB) website. Most comments you will find about Western Exterminator are about their general pest control services, so it’s difficult to find reviews and experiences from customers about wildlife removal.

Western Exterminators is accredited with the BBB and has an A+ rating with the consumer organization. You will find customer complaints, about response time or effectiveness of a particular pest control treatment, but they are generally about a specific branch or location. Often, the company responds directly by apologizing and trying to make things right for the customer.

Overall, Western Pest is considered to be a great pest control company that provides quality service to its customers. You will often find glowing reviews naming specific technicians and how pleased their customers are with their services.

A Word About Reviews…

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

OUR RATING
3.5 stars
PRO

Western offers a monthly payment program that includes rodent treatment and removal.

CON

A technician has to inspect your property before you know the cost for the service.

Cost

Like most pest control companies, you won’t find a price list on the Western Exterminator website. The company does offer a free quote over the phone, but the best way to get an accurate estimate for the cost of service is to have a technician come to your home to see what the problem is and figure out the best way to attack it.  

As Western points out on its website, there are several factors that play into the cost:

  • Animal Type

    • Depending on what type animal you’re dealing with, the problem could a large job for the technician.
  • Infestation

    • It’s one thing if the problem is one mole in your yard, but if you have a bunch of bats in your attic, it will take more time and effort.
  • Number of Treatments

    • Different animals require different treatments. And some may require multiple attempts before they’re gone.

All of these issues will factor into the cost of animal removal and exclusion. Western does have a PestFree365+ Plan where you can make monthly payments to lower the cost. While it doesn’t include all animal removal, it does include rodents, like rats and mice, as part of the plan. So, if mice and rats are your main issue, it may be a good idea to try the PestFree365+ program to get rid of those rodents and have regular pest control services too.

Conclusion

Western Exterminators has built a reputation on providing quality pest control services. The company has been in business for 100 years and has long-standing and loyal customers. Because it specializes in general pest control, its list of wildlife removal isn’t as extensive as some other companies who specialize in that.

More Things To Know

  • Western Exterminators’ service area cover Arizona, California, Hawaii, Idaho, Nevada, Oregon, Utah, and Washington.
  • Treatments are environmentally sensitive, and safe for your family and your pets.