Company ReviewTrutech

18 min read| Updated for March, 2019

Trutech is a quality company that specializes in humane wildlife removal with over 30 years of experience. They train their technicians to be friendly, professional, and knowledgeable. Trutech provides effective, ecologically friendly and humane treatment for every customer and have a solid record of customer satisfaction. With their services covering a good portion of the United States, Trutech is an excellent choice if you are trying to humanly remove wildlife from your property.

18 min read| Updated for March, 2019

OVERALL RATING
4.5 stars
RELIABILITY
4.5 stars
FEATURES & SERVICES
5 stars
CUSTOMER SERVICE
4.5 stars
COST
3.5 stars

Our Review


Trutech is one of the most successful wildlife removal companies in the nation. With a solid service record and a 100% satisfaction guarantee promise, Trutech is a company that specializes in helping homeowners deal with larger wildlife removal, including birds, mammals, and some reptiles.

OUR RATING
4.5 stars
PRO

Trutech has a solid track record of dependable service with friendly and professional technicians.

Trutech is a unified, independent company.

CON

Doesn’t provide business in every state like of some of its competitors in the industry.

Reliability

The unified wildlife removal company, Trutech, was founded in 1984. With over 30 years of experience in the wildlife removal industry, Trutech prides itself on humane animal control. They focus on prevention and removing wildlife from customers’ homes in a humane and ethical manner. Trutech offers quality solutions to their customers that are provided in an environmentally sensitive manner. Customers online have given high praise to the company for their technicians’ professionalism, friendliness, and persistence for removing wildlife pests of all kinds.

pile of snakes

OUR RATING
5 stars
PRO

Trutechs’ 100% satisfaction guarantee has been given high praises for their commitment to come back until the problem has been fixed

CON

While their website offers a lot of information, it is easy to get lost and difficult to find exactly what you’re looking for

Features & Services Provided

Trutech offers standard wildlife removal services and pest control to a wide variety of creatures such as:

  • Armadillos
  • Bats
  • Beavers
  • Birds
  • Chipmunks
  • Coyotes
  • Deer
  • Foxes
  • Gophers
  • Groundhogs
  • Squirrels
  • Skunks
  • Snakes
  • Rats
  • And more.

Here are some other features Trutech offers:

Extensive Informative Website

Trutech’s website is easy to use and walks through not only their services and the animals they cover, but also gives an abundance of information for each wildlife creature and how to identify them. Their wildlife library is straight forward and each animals page has a link to specific questions that have been answered by one of Trutechs’ trusted technicians. They make themselves very available to current and future customers and can answer any questions via their website.

Environmentally-Friendly Treatment And IPM

Trutech practices Integrated Pest Management (IPM) at all of its locations, which is becoming known as the industry standard approach to wildlife problems. This means Trutech focuses on prevention to keep unwanted wildlife from getting into your house or onto your property, and uses the smallest possible amount of pesticides or poisons. Before starting work, Trutech will lay out a plan for homeowners to repair points of entry and other parts of the house that are problematic.

Satisfaction Guarantee

Trutech promises to continue coming back to your home until their job is complete and you are 100% satisfied.

bees flying around

OUR RATING
4.5 stars
PRO

Trutech technicians have been described as professional, knowledgeable, and friendly, and enjoy widespread praise for standing by their 100% satisfaction guarantee.

CON

Customers have noted some problems with prices, scheduling, billing system, and not showing up for appointments.

Customer Support & Consumer Reviews

Trutech has received consistent praise for its technicians for their effectiveness and friendliness, with a few customers reporting problems with high prices, administrative issues, and some problems with inspections. Overall, it’s important not to judge a pest control company only on the basis of web reviews even though online reviews can give you an idea of the company’s performance trends.

Many reviewers agreed that Trutech’s technicians were efficient and solved problems quickly. Several stated that their technician was persistent on their humane approaches to removing wildlife. Trutech representatives have been described as professional, knowledgeable, responsive, and extremely friendly.

Punctuality And Professionalism

There are a few complaints among the online reviews that say the technicians gave superficial inspections when coming to the site originally. Some complaints were for technicians failing to show up at scheduled visits. On other accounts, positive reviews highlighted Trutech’s respectful, friendly frontline employees, with most reviews directly calling out their technician by name for such great service.

Persistence

Trutech has a solid record of keeping their promise of treating and re-treating as many times as necessary to solve the original problem. There are several positive reviews across different locations saying their Trutech technicians were always happy to come back to take care of any issues to ensure the 100% Satisfaction Guarantee that the company promises.

Dear Trutech, yesterday happened just like you promised! You had told me that if I saw a snake on our property again to call you any day or any time because that’s the best time to catch them – that is, soon after they’re spotted. You sent Alfred Burns right away and Nick Yohn, D.M. arrived, shortly thereafter. Removing that 65″ snake from our yard was a great relief for my wife and me.

You have kept every promise you’ve made and you have provided great customer service at every step. This episode with the snake has been just one more example in a list of number of things you have done for us

Snake Removal Trutechinc.com

A Word About Reviews…

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

OUR RATING
3.5 stars
PRO

Trutech doesn’t pressure customers into annual contracts and provides a reliable guarantee.

CON

Customers have stated that they felt Trutech’s pricing was on the higher end.

Cost

Trutech does not list prices online but are willing to give you an estimate over the phone based on what you know and the information you give them. Some customers felt that the quotes given over the phone were typically on the high end and did not reflect the reality of their situation. The company does not give free initial inspections, but with their 100% satisfaction guarantee, they promise to keep implementing new methods until the job has been done right and the problem is fixed or animal is removed.

Online, Trutech states that they will be able to give an accurate quote after an inspection is complete. Sometimes, the problem may be easily resolved after a couple hundred dollars – this is usually trapping a single animal or two without any cleanup or additional products used. On the high end, however, customers may need to pay thousands for repairs, deep cleaning of feces and urine, and multiple techniques needed for removal. TruTech also recommends preventative measures which will add on costs for sealing entry points and implementing other exclusionary measures.

Satisfaction Guarantee

Trutech earns respect for offering a 100% Satisfaction Guarantee until the problem is fixed. Customers have reported Trutech technicians routinely fulfilling this guarantee.

mole on dirt

Conclusion

Trutech is a quality company that specializes in humane wildlife removal with over 30 years of experience. They train their technicians to be friendly, professional and knowledgeable. Trutech provides effective, ecologically friendly and humane treatment for every customer and have a solid record of customer satisfaction. With their services covering a good portion of the United States, Trutech is an excellent choice if you are trying to humanly remove wildlife from your property.

More Things To Know

  • Operates in 29 states, covering most of the eastern U.S. and some of the Midwest and Southwest.
  • Offers an expert staff of technicians trained in zoology and other animal related disciplines.
  • Routinely recommended for wildlife removal services by state and local agencies.
  • Provides a bilingual support line.